Privacy Policy

This Privacy Policy explains how Alphaved (“we,” “us,” or “our”) collects, uses, stores, and discloses information about you when you use our appointment booking applications, websites, and related services (collectively, the “Service”).

1. Definitions and Key Terms

• Company: Alphaved, 2033, Silver Business Point, Nr VIP Circle, Uttran, Surat, Gujarat – 394105, India.
• Service: Appointment booking platform including available slots, scheduling, notifications, and payments.
• Customer / You: Any person or business registered to use our Service.
• Device: Any internet-connected device such as mobile, tablet, or computer.
• Personal Data: Information that identifies an individual directly or indirectly.
• Third-party Service: Payment gateways, hosting providers, analytics tools, SMS/email services.

2. Information We Collect

• Name, email address, phone number
• Appointment details (date, time, service, business)
• Account login credentials
• Payment details (processed securely via third-party gateways)
• Device and usage data (IP address, browser, operating system)

3. Information Automatically Collected

We automatically collect certain information when you access our Service, such as IP address, browser type, device identifiers, pages viewed, and interactions. This data is used for security, analytics, and service improvement.

4. How We Use Your Information

• To show available slots and enable appointment booking
• To confirm, reschedule, or cancel appointments
• To send notifications, reminders, and service messages
• To process payments and refunds
• To improve functionality and user experience

5. Information Sharing

We share appointment-related information only with the respective service providers or businesses to fulfill your booking. We do not sell or rent your personal data.

6. Cookies

We use cookies to enhance functionality, remember login sessions, and analyze usage. You can disable cookies in your browser, but some features may not function properly.

7. Data Security

We implement appropriate technical and organizational security measures to protect your personal data from unauthorized access, disclosure, or misuse.

8. Kids’ Privacy

Our Service is not intended for children under the age of 13. We do not knowingly collect personal data from children.

9. Governing Law

This Privacy Policy is governed by the laws of India. Any disputes shall be subject to the exclusive jurisdiction of Indian courts.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated revision date.

11. Contact Information